Privacy Policy

Last updated: 2024

Funape ("we", "us", "our") is committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, store and protect personal data when you visit our website or use our Virtual Assistant Services, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Funape is the data controller responsible for your personal data. Our registered business address is:

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at info@funape.click or by telephone on +44 20 3868 6500.

2. Personal Data We Collect

We collect personal data through the contact and enquiry form on our website. This may include:

• Your name
• Your email address
• Your telephone number (if provided)
• Details of your enquiry or message content

We only collect the data you voluntarily submit through this form. We do not collect personal data through any other automated means, tracking pixels, or third-party scripts.

3. Why We Collect This Data

We use the personal data submitted through our form for the following purposes:

• To respond to your enquiries about our Virtual Assistant Services
• To communicate with you regarding potential or ongoing engagement of our services
• To maintain records of correspondence for legitimate business purposes

4. Legal Basis for Processing

Under the UK GDPR, we rely on the following legal bases to process your personal data:

• Consent — where you voluntarily submit the enquiry form, you consent to us processing your data to respond to you.
• Legitimate interests — we have a legitimate interest in responding to enquiries and maintaining professional communication records, provided this does not override your rights and freedoms.
• Contractual necessity — where processing is necessary to take steps towards entering into a contract for our services at your request.

5. How Long We Keep Your Data

We retain personal data submitted through our enquiry form only for as long as necessary to fulfil the purposes described above, typically for a period of up to 24 months from the date of last contact, unless a longer retention period is required to comply with legal, accounting, or reporting obligations. After this period, your data is securely deleted or anonymised.

6. Who We Share Your Data With

We do not sell, rent, or trade your personal data. We may share your data with:

• Trusted service providers who assist us in operating our website and business (such as email hosting providers), acting under our instructions and bound by confidentiality obligations
• Regulatory or law enforcement authorities where required by law

We do not transfer personal data outside the United Kingdom unless appropriate safeguards, as required by UK data protection law, are in place.

7. Cookies

Our website uses a single, strictly necessary cookie:

We do not use analytics cookies, tracking scripts, or third-party marketing cookies on our website generally. Advertising measurement technology is only activated after you provide explicit consent, and solely on the confirmation page following a completed enquiry, to measure the effectiveness of advertising campaigns.

8. Your Rights

Under the UK GDPR, you have the following rights regarding your personal data:

• The right to be informed about how your data is used
• The right of access to the personal data we hold about you
• The right to rectification of inaccurate or incomplete data
• The right to erasure ("right to be forgotten")
• The right to restrict processing
• The right to data portability
• The right to object to processing
• The right to withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at info@funape.click. We will respond to your request within one month, as required by law.

9. Right to Complain

If you believe your personal data has been mishandled, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's independent supervisory authority for data protection, at ico.org.uk.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised "Last updated" date.

11. Contact Us

For any questions regarding this Privacy Policy or your personal data, please contact: